Last November, I finally found the bag I was looking for - stylish and practical, made with materials that both feel and look good. I use it every day and have plenty of space for my 16.5" laptop, iPad, paper planner, paper files from the office, personal items, and my water bottle. It's wonderful!
Then why 4.5-stars and not five? The padded laptop sleeve in the middle of the bag is a little bulky. If it could still be padded but less thick, I think you'd get a bit more space for other items in the main compartment and the overall look of the interior of the bag would feel less crowded.
Would I buy this bag again or recommend it to friends? If we have a 16.5" laptop, I would 100% recommend this bag (and have). If we have a 16" laptop or smaller, I think I would try the new Multitasker. With the separate zipper compartment on the outside of the bag for the laptop, any bulkiness disappears.