I was looking for a professional looking bag with lots of pockets, cup holders, convertible from backpack to shoulder strap, and could fit my 16.5” lap top. I had a specific vision for my work bag and no one had what I was looking for less than $300. I’ve used this bag everyday for a month and weekly travel and it’s still holding up with no issues! It fits under the airline seats, the main zipper glides very nicely (one handed), and the amount of pockets is insane! Don’t be turned off that this is labeled as a diaper bag! It has a professional look and is very functional! I’d recommend this to any professional or future mom!