I personally ordered this backpack to use for school/work because of all the pockets and the wide opening and I absolutely adore it. It fits so much and the shoulder straps are nicely patted which makes carrying it around a breeze. I also love the insulation in the side bottle holders and the separate bottle thermos bag that keeps my food/drink cool or hot and makes it extra leak proof just in case. The bag easily fits my 15 inch MacBook Air and has plenty of room left for all other essentials. I got it in grey and I absolutely love the combination with the pink interior and feel like the bag has a very professional look and design so I feel confident taking it into work but I would also use it when traveling because it fits so much and is comfortable to walk with!
Unfortunately my bag arrived with a small defect in the front zipper pocket where on the inside one of the pockets had come loose on one side. I immediately contacted customer support and got a gift card for the full amount because they at the time were unable to send me a replacement because of the postal strikes. This service exceeded my expectations and I want to thank you all so much for the swift action. I managed to kind of fix the pocket with my super basic sowing skills so I still can fully use the bag and just know to be careful with that one pocket. So just again thank you and I love my bag 🩷
